Broken Hearth shape valentine locket

Processing Time: Orders are processed within 1–2 business days.

Delivery Time: Standard delivery takes 5–7 business days after dispatch (may take longer for remote areas).

Shipping Charges: Free shipping on across all products.


COD Orders: 10% advance payment required at checkout, remaining 90% payable at delivery.

Returns: Return requests must be reported within 5 days of delivery with a mandatory unboxing video. 100% refund will initiate.

COD Advance: Non-refundable only if the customer refuses or fails to accept the delivery due to their own fault.

Tracking: Tracking details will be shared via email or SMS after dispatch.

Return Window: Report return requests within 5 days of delivery with a mandatory unboxing video.

Condition: Items must be unused, with original packaging and tags.

COD Orders: 10% advance payment required at checkout; 90% payable at delivery.

COD Advance: Non-refundable only if the customer refuses or fails to accept the COD order due to their own fault.

Damaged / Wrong Product: Report within 7 days with an unboxing video for exchange or replacement.

Refunds: 100% refund for seller or courier fault, processed within 8–15 business days after return approval.